Return and Refunds Policy:-The provision of goods and services by Icons is subject to availability. In cases of unavailability, Icons will offer either an alternative product, and upgrade where possible, or a refund to the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee. Should any goods received from Icons be damaged upon receiving them, Icons will replace the damaged item subject to availability. All items supplied by Icons carry a 12-month limited warranty (factory faults only). Items damaged due to misuse or abuse will not be covered under this or any other warranty from Icons.